Live Support

FAQ

1. What Control Panel do you offer?

We offer Direct Admin with every account that allows you to easily manage your account via a point-and-click interface from DirectAdmin(Direct Admin)

2. What support system to you have?

We have 24/7 Live Support system where our members are waiting to hear from you 24 hours 7 days a week. We also offer IM through MSN/YAHOO support and e-mail support. Any problem related to your account will be resolved within 2 hours is guaranteed.

3. Do you uptime guarantee?

Yes. We ensure 99% uptime guarantee.

4. Can I host warez and adult files?

We do offer warez linking but do not offer warez file hosting. We also accept adult sites but we are very strict agains Child Pornography. For details on what type of content we accept please read out TOS.

5. Do you accept proxy sites?

Yes. But proxy sites can only be hosted on Proxy Package which is specially designed for proxy sites.